Your Day Spa Visit
When making your booking, please remember to mention if you have an illness or allergy that could affect the treatment or if you are pregnant. Please let us know if you have a gift certificate.
In order to maximize your visit with us here at Cocoa Day Spa, please arrive at least 10 minutes prior to your appointment. If you are running late, we will do our best to accommodate you for the full length of your allotted time, schedule permitting. Otherwise, we regret your treatment will still have to end on time, so as not to delay the next guest. Appointments cut short due to late arrival are payable in full.
Cancellation & No-Show Policy
Please contact us no later than 24 hours before your appointment. If you need to cancel or make a change, we will be happy to assist you.
Making an appointment with one of our professionals allows us to reserve time and space for your exclusive care. For this reason, there is a 50% fee charged for same day cancellations or in the event of a no show.
On Your First Visit
You will be asked to fill out a brief intake form containing general health information, allowing us to provide you with the safest, most appropriate treatments. All information you provide is completely confidential.
Quiet & Tranquil
EnvironmentPlease set your mobile phone on silent mode. We try to create a calm environment and request that guests avoid loud conversation.
Most therapies flow more easily without the interference of jewelry. We recommend removing all jewelry that can be easily taken off.
Methods of Payment
We accept cash, debit card, MasterCard and Visa, Cocoa Day Spa and Klikcard gift certificates
Our services and prices are subject to change without prior notice on our website or printed materials.